Terms & Conditions

www.thebelltentshop.co.uk

In these Terms:

"Website" means Our website at www.thebelltentshop.co.uk

"Goods" means the goods which We will supply to You in accordance with these Terms and Conditions.

"Order" means an order which You place with Us detailing the Goods You wish to buy from Us.

"We/Us/Our" means The Bell Tent Shop, 39 Walford Drive, Solihull. West Midlands. B92 9DW

"You/Your" means you, the person using Our Website and/or buying Goods from Us.

When You use the Website, We may gather information about You and Your visit to the Website. Information about this can be found in our Privacy Policy which forms part of these Terms. The Privacy Policy and these Terms together govern Our relationship with You and form the contract between us ("Contract").

Terms of Website Use

ABOUT THIS WEBSITE

This Website is operated by The Bell Tent Shop, 39 Walford Drive, Solihull. West Midlands. B92 9DW. Tel: 07957154339

A Partnership Business

This Website is aimed at people who are consumers. The information on this Website is in English, all communications shall be in English and the Website is designed to comply with English law. You may be viewing the Website in a market in which We do not commonly sell our Goods and We cannot be held responsible for non-compliance with any local advertising or other laws in relation to this Website or its contents. We may restrict access to some parts of the Website to users who have registered with Us.

WEBSITE CONTENT

We have taken great care in compiling this Website but we will not be responsible for any damages, losses or costs however they arise as a result of your use of or reliance on the Website. Although We aim to provide information which is accurate and up to date, We do not guarantee to do so. You are responsible for making sure that Your reliance on this Website is suitable for Your own purposes and the information which We provide is not intended to be advice which You should rely on. The information contained on this Website is provided on an "AS IS" basis and We exclude all warranties and representations of any kind with respect to this Website and its contents to the fullest extent which the law allows.

We may change, remove or in any other way adapt the content of Our Website at any time and without advance notice.

We may provide links to other websites. If We do this, those links are provided for Your convenience only and We cannot be responsible for the content or availability of those websites or Your use of them.

We do not guarantee that this Website will always be available or be free from error, virus or similar.

We are under a legal duty to supply Goods that are in conformity with the contract and We aim to ensure that the product images on Our Website are as accurate as possible but there may be slight colour variations between the Goods and the images shown online.

HOW YOU MUST USE THIS WEBSITE

Submissions or comments which are in any way defamatory, abusive, obscene, unlawful, sexist, racist or which may in any way cause offence to any person are strictly prohibited. You must not use any abusive language, be aggressive, swear, threaten, harass or abuse any other person including but not limited to other users of this Website.

All information which You submit should be accurate, truthful and should not be copied.

You must use Your own identity at all times when using the Website and should ensure that all information which You provide is accurate and up to date to the best of Your knowledge. You must not use information about any other person unless You have their permission to do so.

You must not corrupt the Website, flood it with information causing it to malfunction or use any features which may affect the Website such as any worms, viruses or similar harmful elements. The use of spam (that is, multiple, unsolicited or undesired bulk e-mails) is also forbidden.

We will not be liable for any loss or damage which You suffer as a result of any harmful material infecting Your computer, data or other material due to Your use of Our Website.

If You have a password as part of Our security procedures, You must treat that information as confidential and must not disclose it to anyone.

We may refuse access to this Website to anyone who does not comply with these Terms.

Terms of Sale

OUR AGREEMENT FOR THE SALE OF GOODS AND THE ORDERING PROCESS

The Website displays Goods which are advertised for sale and gives information about them. By advertising Goods on the Website, We are inviting You to place an Order with Us. If You place an Order, We are not obliged to accept that Order and the Contract between Us will only be formed if and when We accept Your Order. Neither submitting an electronic order form, nor completing the checkout process constitutes Our acceptance of Your Order. Our acceptance of Your order and the formation of a binding contract between You and Us will take place when We dispatch the Goods to You. Up until this point, there will be no contract in place between You and Us, which means that neither You nor We will have any rights against or obligations towards the other (i.e. these Terms will not apply to Your order until We accept Your contract by dispatching the Goods). You may include any number of items within a single Order, subject to any restrictions set out in these Terms or on the Website and each Order which You place will be a separate Contract between Us. We reserve the right to refuse to supply Goods to any person.

Any terms and conditions appearing or referred to in the Order or otherwise stipulated by You shall have no effect. Any variation of the Contract must be confirmed in writing by Us.

The following paragraphs explain the process which You will need to go through to place an Order and how the Contract for the sale of Goods between us will be formed. This section also explains important information about payment and delivery.

Step 1 - Choosing Your Goods

You can select a product for purchase by clicking on the item which You are interested in and then clicking on "Add to Basket".

Step 2 –Reviewing Your Basket

You can review the products which You have added to Your basket. You can change the contents of Your basket by amending the quantity of Goods You want to order (which may be subject to a maximum number of items, per size from time to time), removing any unwanted items by clicking 'Delete' and viewing the basket total value. You can also enter any voucher code which You may have. Entering a valid voucher code and clicking 'Apply' will update the basket total. You can then continue shopping and adding to Your basket if You wish or if You don't want to buy anything else, go straight to the next step.

Step 3 – Going to Checkout

Once You have finished shopping, You will then be asked to choose Your delivery options. Once You have done this, You should select 'Proceed to Secure Checkout' or, alternatively, You can choose to pay with PayPal at this stage by clicking on the PayPal link.

Step 4 – Completing Your Billing & Delivery Address

If You are an existing Customer and You have already logged in, the billing address details You have previously entered will now appear. If You are not logged in, or if this is Your first visit, You will be asked to enter Your billing address. You will then be asked to enter Your delivery address. You have the option of selecting the same address as Your billing address. You then have the option to review Your delivery option at this point. You must provide us with the correct address details. We will not be liable for any delay to or failure of delivery as a result of Your failure to provide accurate address details. If You are happy that You have entered Your details correctly, You can proceed by clicking on 'Continue Securely'.

Step 5 – Entering Your Payment Details

You will then need to enter Your payment details. Please check this information very carefully. If You are logged in as an existing customer and you have previously saved Your payment details, they will appear here. This includes details of the Goods in Your Order. You should check the details at this stage very carefully as this is the final stage in the Order process at which You can correct any mistakes or change the Goods which You want to Order. You can do this by returning to the home page and completing the process set out above again. If You are happy with Your Order, click 'Continue Securely'.

Step 6 – Placing Your Order

By clicking on 'Place Order & Pay', You are confirming that You have read, these Terms and that you accept that these Terms apply to Your contract with Us. At this point Your details will be submitted to Us.

Step 7 – Order Acknowledgement

Once We have received confirmation that Your payment has been authorised, a screen will appear, thanking You for Your Order. You will be given an Order reference and an e-mail will be sent to You to acknowledge Your Order. It will confirm the Goods, price and any delivery charge. Print a copy of the Order acknowledgment and e-mail and keep them for Your records. Please note, Our acceptance of Your Order (regardless of the content of any emails We send You) will only take place when we despatch Your Order.

We may refuse Your Order or cancel Your Order if We decide it is reasonable to do so which may include circumstances where:

We are unable to obtain authorised payment or the payment process is incomplete; or

We identify a product or pricing error on the Website; or

You fail to meet any criteria for eligibility of purchase which We may impose from time to time; or

We suspect that Your Order is related to fraudulent activity; or

You fail to submit all necessary and relevant details to allow Us to fulfil the Order; or

Goods are unavailable or out of stock.

We may contact You by telephone or email to verify details before We are able to process and despatch Your Order or We may be unable to accept it. For example, We may do this if Your Order is of particularly high value.

PRICE AND PAYMENT

Prices and delivery charges are as published on the Website when We accept Your Order. Prices are in pounds sterling. Delivery charges are shown separately. All applicable delivery charges are as stated on the Website at the time You place Your Order. The delivery charge for the Order is shown on the shopping basket page below Your chosen items. This means that if You order more than one item, there is no delivery charge for the additional items.

We may amend prices at any time. Where there is a difference between a price at the time the Order is made and when We ship Your Order, We will inform You by email or telephone and ask You if You wish to proceed. If You decline and for any reason payment has already been taken, it will be re-credited to Your credit or debit account.

Offers and promotions on the Website are subject to availability and We may change or withdraw them at any time and without notice. Nothing shall oblige Us to maintain offers or promotions for any period. Additional terms may apply, details of which will be displayed.

We must receive payment for the Goods in full before they are dispatched.

We accept payment via PayPal and most major credit and debit cards . You must only use a card if You are the named cardholder. By placing an Order, You confirm that You are the authorised cardholder. All credit and charge card holders are subject to validation and security checks as well as authorisation by the card issuer and any additional terms imposed by the issuer. If the issuer does not authorise payment, We will not accept Your Order and will not be liable for any delay or non-delivery.

Your card provider may charge You for using You card on our Website. Please check the terms and conditions with Your card provider carefully and in advance of submitting Your payment details.

If We do not have sufficient stock of Goods, We will notify You by e-mail or telephone and Your credit or debit card transaction will be cancelled or refunded. We will do this as soon as possible and by no later than 30 days from the due delivery date. We will not be responsible for any compensation if Goods which You order are not available for any reason.

VAT NO. 350719308

COMPANY REGISTRATION NO. 13019925